Prices
- All the prices exposed of our products include taxes.
System of payment and security
- Credit card or bank transfer.
- We guarantee that every transaction done via this web is 100% secure.
- The operations that involve a data transfer (personal or banking data) are done within a safe SSL environment (Secure Socked Layer) through the bank company.
- All the information you transmit over the internet is enciphered.
- Therefore, the data of your credit card is not registered on any database, but it goes directly to the POS (Point of Sale terminal of the bank).
Shipment and delivering terms
- We guarantee the delivering to the deliverer in 1 working day for all the products except out of stock.
- We reserve the right to modify the shipment type and company, as long as it would not be detrimental to our customers.
- We do not ship to PO Boxes.
- Nationals:
- Peninsula and Balears: deliveries within 2 working days
- Canary Islands, Ceuta and Melilla: deliveries within 5 working days
- The rest of the European Community: 5 working days
- Rest of the world: 7 working days
The shipping costs appear on the shopping cart according to the destination zone chosen:
- Catalonia: 4€
- Spain: 5€
- Europe: 15€
- World: 20€
Returns
- You have a term of 14 days, from the moment you receive the goods, to return the product.
- The product must be returned in its original packaging and without having been used.
- In the specific case of wall adhesives partial returns are not accepted. Each pack must be returned with the original units, in other words, with all the sheets they include.
- The shipping costs go to your account and the credit entry will be done according to the same procedure as for the payment.
- To return a product you have to contact with us first through the contact form , entering your name and surname, number and date of invoice.